Privacy Policy

1. Introduction

SINDRA PONOVO D.O.O. respects the privacy of website visitors and is committed to protecting personal data in accordance with the applicable laws of the Republic of Serbia, including the Law on Personal Data Protection. This Privacy Policy explains what data we collect through the website, how we use it, and what your rights are in relation to that data. By using this website, you confirm that you are familiar with the contents of this policy.

2. Data Controller

Company Name: SINDRA PONOVO D.O.O
Registered Address: Jug Bogdanova 1, 11000 Belgrade, Serbia
VAT (PIB): 108889994
Company Registration Number: 21088366
Email: kafanasindra@gmail.com

3. What Data We Collect

Through this website, we do not collect personal data such as name, surname, phone number, or email address unless you contact us directly using the provided contact details.

The website uses Google Analytics, an analytical tool by Google, which may collect the following data:

IP address (anonymized where applicable)
Device and browser information
Location at the city or country level
Pages you visit
Time spent on the website
Interaction with content

All data is collected in an aggregated and anonymous form.

4. Purpose of Data Processing

Website traffic analysis
Improving content and functionality
Enhancing user experience
Ensuring technical security of the website

Data is not sold or used for marketing purposes.

5. Legal Basis for Processing

The legal basis for processing is user consent, given through the cookie banner upon the first visit to the website, as well as the legitimate interest of the controller in analyzing and improving business operations.

6. Data Retention

Data collected through Google Analytics is stored in accordance with Google’s data retention policies and settings. SINDRA PONOVO D.O.O. does not store additional personal data through this website.

7. User Rights

Access your data
Correct inaccurate data
Request deletion of data
Restrict processing
Object to processing

To exercise your rights, contact us at: kafanasindra@gmail.com

8. What Are Cookies

Cookies are small text files stored on your device when visiting a website. They enable proper website functionality and provide information about how the website is used.

9. Cookies We Use

This website uses analytical cookies (Google Analytics) to help us understand how visitors use the site and how we can improve its content and functionality. The website does not use marketing or remarketing cookies.

10. Managing Cookies

Upon your first visit to the website, you will be presented with a banner allowing you to accept or reject analytical cookies. You can withdraw your consent at any time through your browser settings.

11. Changes to This Policy

SINDRA PONOVO D.O.O. reserves the right to modify this Privacy Policy in accordance with legal changes or changes in business operations. All updates will be published on this page.

12. Data Transfer Abroad

When using Google Analytics, certain data may be transferred to and processed on Google servers outside the Republic of Serbia, in accordance with their Privacy Policy and applicable data protection regulations.

13. Data Retention Period

Data collected through analytical tools is stored for up to 26 months, or in accordance with Google’s data retention settings.

14. Right to File a Complaint

If you believe your rights regarding personal data processing have been violated, you have the right to file a complaint with the Commissioner for Information of Public Importance and Personal Data Protection of the Republic of Serbia.

Last updated: 17.02.2026